Unfortunately, if you cancel an order for Products under clause 9.1.1 and We have already despatched your Products to you, We will not be able to cancel your order until it is delivered or collected. In this case, if you return the Products to Us, We will have to charge you the cost of collection or you will have to pay the cost of returning the Products back to Us unless the product if faulty or not as described. This will not affect your refund for the Products themselves, but we will not refund any charges for delivery and any charge for collection will be deducted from the refund that is due to you.